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BizTraffic - Digital Marketing and Website Design in Dallas, Texas, USA

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CRM

People using phones | BizTraffic

Getting Personal With CRM

August 13, 2014 by Vlad M.

Your customer service strategy needs to include more than a policy that “the customer is always right.” Instead of being reactive, your CRM (customer relationship management) strategy should be proactive, which includes constantly creating new ways to make customer relationship interactions more personal. One way to personalize interactions is to base them on how your …

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People using mobile devices | BizTraffic

Mobile CRM Tools

November 1, 2013 by Vlad M.

Why should a customer choose your small business over another? According to a Kingston Business School study, loyalty can be won with a friendly greeting. Consumers also report being aware of their’ preferences and  past purchases is crucial to earning their loyalty. To keep track of your sales leads and customer orders, a good customer …

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BizTraffic - Digital Marketing and Website Design in Dallas, Texas, USA

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Dallas TX 75252

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