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BizTraffic - Digital Marketing and Website Design in Dallas, Texas, USA

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customer relationship management

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Getting Personal With CRM

August 13, 2014 by Vlad M.

Your customer service strategy needs to include more than a policy that “the customer is always right.” Instead of being reactive, your CRM (customer relationship management) strategy should be proactive, which includes constantly creating new ways to make customer relationship interactions more personal. One way to personalize interactions is to base them on how your …

Read moreGetting Personal With CRM
BizTraffic - Digital Marketing and Website Design in Dallas, Texas, USA

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