Managing Your Online Reputation

What do customers really think about your business? They may never tell you to your face, but they will post comments on social media or review sites. Since nearly 70 percent of U.S. Internet users compare prices or read reviews before visiting a brick-and-mortar store, according to AYTM Market Research, one negative comment about your small business could mean years trying to fix your reputation. Here's how to protect your online reputation before it gets out of hand. Post contact … [Read more...]