Small Business and Yelp: Is it Love or Hate?

Have Yelp reviews got you down? Feel like your business gets buried on page 4 of the reviews, or maybe some negative (and unfounded) reviews are getting too much play? Do you think the problem could be because you haven’t purchased any ads on Yelp? Actually, Yelp has long been accused of manipulating ratings, a charge they’ve continuously denied. But in a recent ruling, the 9th Circuit Court dismissed a proposed class-action damage suit by small-business owners who claimed Yelp's sales … [Read more...]